Happi House Frequently Asked Questions
Happi House is committed to bringing you delicious, high-quality meals in a welcoming environment. Whether you’re dining in our restaurant or ordering online, you can expect freshly prepared dishes, friendly service, and a menu crafted to delight. We take pride in sourcing good ingredients and ensuring consistency in every order.
When you place an order—be it dine‑in, takeout, or delivery—you’ll receive clear communication about timing, preparation, and pickup or delivery expectations. Our staff is trained to assist with menu guidance, special requests, and dietary accommodations. If there’s ever a delay or issue, we aim to be transparent and responsive so you always know what’s going on.
We accept a variety of payment methods for convenience and security, and we work hard to keep our pricing fair and competitive. For loyalty members or repeat customers, we may offer special promotions, discounts, or rewards programs—so be sure to ask or check our website for the latest offers.
If at any point you need support—whether adjusting an order, reporting an issue, or asking about allergens or menu details—our customer service team is ready to help. Your satisfaction and enjoyment are top priorities, and we’re always listening to feedback to improve your experience.
What type of cuisine does Happi House offer?
Happi House specializes in California-style teriyaki, offering a unique blend of Japanese-inspired dishes with a Californian twist. Our menu features flame-grilled teriyaki plates with chicken, beef, pork, and salmon, as well as tempura plates, rice bowls, noodle soups, and fresh salads.
Are there vegetarian options available?
Yes! We offer vegetarian-friendly dishes such as our Veggie Rice Bowl and Veggie Tempura Appetizer. Additionally, our SweetFire’d Eggplant & Tofu Rice Bowl is a flavorful plant-based option.
Does Happi House provide gluten-free menu items?
While many of our dishes are made from scratch, some menu items may contain gluten. We recommend reviewing our nutrition and allergen information available on our website or consulting with our staff when ordering to accommodate your dietary needs.
Can I order takeout or delivery?
Absolutely! We offer takeout services at all our locations. Additionally, delivery options are available through various delivery platforms. Please visit our website or contact your nearest Happi House location for more details.
Where are Happi House restaurants located?
Happi House has multiple locations in the San Jose area: • Fifth & Taylor: 695 N. Fifth Street, San Jose, CA 95112. Phone: (408) 295-5554. • McKee Road: 3015 McKee Road, San Jose, CA 95127. Phone: (408) 923-2120. For more details and directions, please visit our Locations Page.
What are the operating hours?
Operating hours may vary by location. We recommend checking the specific hours for your preferred location on our Locations Page or contacting the restaurant directly.
Does Happi House offer catering services?
Yes, we provide catering options perfect for events, office lunches, and gatherings. Our Happi Paks are family-style meals that include your choice of teriyaki meats, rice, and our Asian Chicken Salad. For more information and to place an order, please visit our Catering Page.
Are there any loyalty programs or gift cards available?
While we don’t have a formal loyalty program at this time, Happi House offers gift cards available in $10 increments. These gift cards can be purchased at any of our locations and are valid at all Happi House restaurants.
Is Happi House family-friendly?
Yes! We are a family-friendly restaurant and offer a dedicated Kids Menu featuring smaller portions of our popular dishes, served with our Asian Chicken Salad, rice, and a choice of apple juice or soft drink.
How can I contact Happi House?
For general inquiries, you can reach our corporate headquarters at: 2780 Alum Rock Ave. San Jose, CA 95127 Phone: (408) 929-2113 Ext:114 For specific restaurant inquiries, please contact the location directly. Contact information for each location is available on our Locations Page.
Still have questions? Call us! Chat with us online! Visit us in person! We’re here to make your dining experience delightful. See you soon!